Though most companies believe they offer a first-rate service, customers often disagree. To close the experience gap, businesses must question how well they really know their client base. Especially in times of fast-changing technologies, it pays - now more than ever - to strive for meaningful interaction with your customers.
So what truly makes a good customer experience? Come listen to our experts on October 9, as they will give you all the know-how on how you can raise the bar in customer experience.
What can you expect?
8.30 – 9.00: Welcome with breakfast and coffee
9.00 – 9.30: It’s a customer experience revolution! – by Eva De Roy, SAP Customer Experience Sales Belgium & Luxembourg
9.30 – 10.00: Explore the SAP Customer Experience solutions and discover how they can help you get closer to your customer – by Xavier De Hairs, Senior Solution Advisor at SAP Customer Experience
10.00 – 11.00: How Customer Experience is raising the bar in E-commerce - by Denis Bavay, Digital Transformation Advisor at SQLI
11.00 – 11.30: Customer Testimonial Are you ready to close the experience gap? Register quickly as seats are limited.
LUXEMBOURG - 09/10/19
33-39 rue du Puits Romain