Discover how you can intimately connect to your customers
As an e-commerce manager, you’ve mastered the e-shopping processes and found answers to the logistics and fulfilment challenges. But a new challenge awaits you: how to connect really, thoroughly and intimately with your visitors and customers.
It’s like a love story: the better you get to know each other, the stronger the bond becomes. There are a lot of applications and solutions promising you that. Analytics to identify your targets, sales and promotions automation, social media aggregators, CRM tools and so on. But it takes painstaking effort and time to find out if all those data, systems, tools and channels finally come together to give you the customer intimacy you’re looking for.
We want to show you another way. Three companies will talk on how they achieved more customer intimacy and how they capitalized on their customer relations to generate better sales through e-commerce.
The SAP hybris Customer Engagement & Commerce (CEC) offer brings together all the solutions which enable you to have better knowledge about your customers in real time. Customise communications, get a unified vision of the customer, and an increased capacity for international and multi-brand roll-outs. Start your customer love story today and register for our free breakfast presentation.